Run a support team that never drops a customer.
Seats that grow with you, daily check-ins, follow-ups that win customers back and the numbers to coach your team, all next to the conversations.
Your first teammate is on us.
Every workspace includes one team seat free forever. Add more whenever you need them: each extra seat is billed monthly on its own, separately from your plan, so you only pay for the people you have.
See plans and seat pricingKnow how your team is doing, not just what they closed.
A light daily rhythm that keeps remote and on-site teams in sync.
Each morning, team members share their mood, plan for the day and any blockers.
Time counts only while the dashboard is open and in use, so a tab left open overnight adds nothing.
At the end of the day they note what got done. You see the whole team on one board.
Week views, active-time reports, reminders and exports come with plans that include team activity.
Win back the people who reached out.
A visitor asked about pricing and went quiet? Send a personal follow-up from the conversation. It is built for real relationships, not campaigns.
- Personal emails to people who chatted with you or used your contact form, never cold lists.
- Replies come straight back to the team member who wrote, and each email is noted in the conversation.
- Every email carries an opt-out, and each person receives at most one follow-up a day.
- Chats left on the customer’s message are flagged as missed follow-ups, so nobody falls through the cracks.
Built for the way support teams actually work.
Invite by email, with an optional department. People only see the workspaces they belong to.
Response times, chats handled and customer ratings for each team member.
Every message, note, check-in and follow-up stays linked to the seat and the person who did it, even after they leave.
Run separate workspaces for each business, and transfer a workspace to another account when it changes hands.
When a seat is paused or someone is removed, their access to the workspace stops straight away.
Anyone on the team can open a support ticket and follow the conversation with our team.
Your next customer is on your website right now.
See them, understand them and start the conversation, with Padorix.